Hotels & Hospitality

Fayetteville:  910-864-0911

Wilmington:  910-860-0911

When it comes to dealing with flood, fire, and storm damage while controlling every aspect of the guest experience, hotel and resorts face particular difficulties. At Showcase Restoration, we are aware of the importance of customer satisfaction, reviews, and ratings for your company. Because of this, our specialized commercial loss teams are available to respond to emergencies around-the-clock, every day of the week. Within two hours, we can send a crew to your location, ready to start drying, restoring, and minimizing your property with the least possible inconvenience to personnel, property, or visitors. In comparison to the money lost as a result of damage that makes it more difficult for you to operate at full occupancy, meet your hosting commitments for events, or provide guests with a dissatisfactory stay, restoration costs may seem modest.

Water Damage Services

In the hospitality sector, water damage happens regularly. Almost all hotel water damage accidents, no matter how slight, should be handled right away. If hotel water damage is not addressed, the company may incur additional costs. Humidity and moisture encourage mold growth, wood rot, and other structural problems. Unfixed leaks can harm walls, floors, furniture, electronics, and the personal belongings of hotel guests in addition to being a safety risk. These problems can hinder routine operations, harm a hotel’s reputation, and decrease bookings.

Common Causes of Water Damage in Hotels:

  • Floods

  • HVAC 

  • Burst Pipes and Faulty Plumbing Systems

  • Broken or damaged Sprinkler Systems

  • Basement/Crawl Space Moisture

  • Sewage Backup 

  • Accidents and Pranks

Our Commercial Services Team is certified and trained in all aspects of water damage repair.                                                                                

We provide: 

                                                                                                                                                                                                                                                                     We will arrive within two hours and prevent further damage if water damage results from exposure to rain, flooding, or another disaster.

  • Dry-Out  and Dehumidification Services: To stop future damage, structural problems, or mold growth, our water mitigation team will remove the water, dry up, and dehumidify the affected area.
  • Contents Restoration: Our team will inventory, pack out, and repair your personal possessions before storing them in our climate-controlled facility. The property will receive the restored items once the structure has been renovated. Items considered beyond repair will be recorded and given to your insurance provider.
  • Mold removal: Mold growth is frequent after water damage. The afflicted areas will be removed, remedied, and repaired by our qualified mold remediation professionals.
  • Mold removal: Mold growth is frequent after water damage. Prior to rebuilding or restoring your structure, our experienced mold remediation experts will remove, remediate, and restore impacted areas.
  • Building Repair: In order to bring damaged goods and contents back to their pre-loss condition, our team will finish the job by repairing or replacing them.

Showcase Restoration is renowned for its quick response times, top-notch customer care, and professional cleaning and restoration services. Make sure your hotel is secure by contacting our Commercial Services Team at 910-864-0911 or [email protected] to arrange an evaluation of your emergency response plan and a free inspection of your establishment.

Commercial Non-Emergency Services

 In non-emergency circumstances, our hotel and hospitality clients rely on Showcase Restoration as well. We focus on minimizing guest intrusions and make every effort to restore common areas and individual units to their ideal states as quickly, quietly, and safely as we can because we are aware that any service we perform might affect your visitors’ experience. Due to the pandemic, many hotels have shuttered or experienced lower occupancy. The environment created by these circumstances may be ideal for the growth of mold. In order to ensure a secure and efficient reopening, Showcase Restoration may offer free inspection and assessment services as part of our Emergency Response Planning service.

We offer the following services:                                                                                                                                                                                                                                                                              –Individual rooms or suites                                                                                                                                                                                                                                                                                       –Covid-19 Cleaning and Sanitation                                                                                                                                                                                                                                                                      –Mold Removal, Deodorization, Abatement                                                                                                                                                                                                                                                      –Smoke and Odor Removal Services                                                                                                                                                                                                                                                                    –Remodeling and Renovations                                                                                                                                                                                                                                                                                –Capital Improvement Projects                                                                                                                                                                                                                                                                             –Emergency Response Planning

    Infection Prevention & Disinfection

     The whole range of Infection Control and Disinfecting service offered from Showcase Restoration include COVID-19 disinfection treatments. To help you ensure the safety of your guests, personnel, and visitors, we offer disinfection or infection prevention services to our hospitality industry professionals, managers, and facilities managers. Showcase Restoration’s team of licensed specialists employs Tomi Steramist, a product that is efficient against germs and viruses and won’t damage delicate machinery, fabrics, or furniture, as the Eastern North Carolina member of the Tomi Service Network. The EPA-approved Tomi SteraMist, which uses Binary Ionization Technology (BIT), offers a 99.9999% efficacy rate and can remove all contamination concerns in high-risk situations faster than any rival product on the market and without creating any byproducts. Call us right away to arrange for routine maintenance or an urgent response to a Covid-19 outbreak or other contamination. Our crew can promptly and safely service the complete hotel or resort or only the affected sections.

    We offer the following services:                                                                                                                                                                                                                          -Compliant with the Infection Control Risk Assessment (IRCA)                                                                                                                                                          –Control of particulates and indoor air quality                                                                                                                                                                                            –Surface and air disinfection                                                                                                                                                                                                                                 –Negative air pressure and HEPA air scrubbing                                                                                                                                                                                          –Safe, no-rinse, no-wipe formula                                                                                                                                                                                                                           –Produced by DARPA                                                                                                                                                                                                                                               –Safe for use with delicate furniture, electronics, and textiles                                                                                                                                                       –       –After 10 minutes, you can enter service areas again.


      Bio-Hazard Mitigation & Mold Remediation

      • One of the most problematic environmental dangers that causes issues in hotels and resorts is mold. In less than 48 hours, an unattended water leak may turn from a straightforward water mitigation work into an expensive mold treatment project. Unchecked mold growth can cause serious property damage and endanger your personnel, visitors, and guests. Your bottom line will suffer if you have to cancel every reservation, so entrust Showcase Restoration’s team of licensed experts to offer knowledgeable mold removal and cleanup services as soon as mold is discovered.                                                                                                                                                                                                                                                                                                                                                                                                                                                                  We’ll take the required actions to take care of any mold problem.                                                                                                                                                                                                                                                                                                                                                                                                                                        The following are examples of mold services:                                                                                                                                                                                       -Mold Identification and Inspection
        -Limitation of Mold
        -Mold removal and treatment
        -Getting Mold Spores Out of the Air
        -Cleansing and sanitizing should be done to the affected areas.
        -Final mold testing and post-mold eradication Ensure a successful mold removal project with air sampling

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