See what the Stephens think about how Showcase restored their home.
footage of the Stephens interview in Tres Court.
"When Showcase came the first time, it was 2 hours after I put in the work order to (my insurance company). They could tell that I was having a rough time, and they were very courteous, and always on time, and explained everything to me thoroughly. They were magnificent! Thank you for sending these angels!" ~SGT. Lehi-Jordan Tollestrup
"Very pleased, great crew, can't even tell it got damaged! Thank you!"
"Showcase did excellent work through-out the entire process. They worked with us very well and always kept up posted and up to date. I would recommend Showcase to family and friends. Thanks for your help and support!"
"I truly appreciate all the help. It's hard for soldiers to care for their homes when they are away. Your company really put me at ease. Thanks again for everything!"
~MSG. Jeff Shelton
"Exceptionally professional and thorough...we are very pleased with all aspects of this claim.You've made a painful process as plainless as possible! Thanks for everything!"
~Maj. Timucin and Tonya Wolfe, Fayetteville NC
"I am very pleased with the service. I feel everyone went over my expectations. Brian was very thoughtful to help - Since I am ninety years old, I need a lot of help."
~Mrs. Peterson, Fayetteville NC
"We certainly appreciate the staff and employees of labor for restoring our house to the expected satisfaction. A very professional team effort. Thanks!"
~CW2 Calvin and Addie Shipman, Fayetteville NC
"Did a good job. Was professional and friendly - will RECOMMEND company to others."
~Anthony Willen, Spring Lake NC
"Showcase did a wonderful job. We requested them as they worked with un on a job. I would recommend Showcase without a doubt. Job well done!"
~Carol L. Ulrich
"Liz conducted herself in a very professional manner and made sure the job was done correctly."
~Mr. Lee Kirkland
"Job well done! I would recommend this company to friends & future projects!"
"We were very happy to have such a wonderful group. I wanted to give a special thank you."
~Mr & Mrs. McCabe
"I appreciate what you did!"
"Very good job, we were completely satisfied with the work that was done at our home."
"Despite the circumstances, Showcase Restoration employees did an exceptional job to meet the needs of the family, complete all the work in a timely manner while ensuring a safe and clean working environment!"
"We were very pleased with the work and the PR (public relations) that all the guys showed. I would recommend Showcase, for their workmanship."
"The crew that was sent to us by Showcase was totally awesome! The work so hard at all times, I was pleased. Thanks alot for such a great united team."
"Everyone was very helpful and friendly!! Thank you"
"All the Showcase employees are very professional. AAAAA + Service"
"Throughout the remodeling of our home, Showcase Restoration has been by far the most helpful and efficient. Thank you for the hard work!"
"Very happy with work accomplished!"
"Very happy with all work done, Liz was great regarding work scheduling and kept me informed."
"The Showcase staff was very charming and they went beyond my expectations as a customer!"
"Good job! Preston was good to work with!"
"Workers were professional & tried hard to please & complete work to my satisfaction. Liz is very competent & knowledgeable."
"Outstanding staff! Good job!"
"They did the task assigned to them well."
"Very satisfied with the work done. Ernie Jr. & Showcase was very informative and have made the process easier."
~Hsiu Yun West
"Excellent job done! The employees are the best and make every effort to take care of our every need. Thanks Showcase team!"
~Erica M. Reace
"All cleaning was done prompt;y and in a professional manner. Highly recommended!"
~Linda L. Styron
"Conducted themselves in a very professional manner."
"Showcase Restoration was easy to work with & communicate with. The kept me up to date with all of the steps/process to complete the job. Thanks!"
"Thank you so much for a great job!"
"Workers were informative, polite and helpful. They were cooperative and knew the job well."
"Ben Dickerson did an outstanding job, going above and beyond his duties of overseeing this project. I would recommend Showcase Restoration of their outstanding performance and devotion to detail. I was pleased overall of the work performed."
"The employees were very professional in the performance of their jobs. I enjoyed working with all the staff."
"I am very pleased with the drying time, it took another company six days and still it was not dry."
"I give lots of graceful thank you to the workers that have worked with me through thie entire time. Jessica and Jeanine have been outstanding. Request for a raise for them."
"We appreciated your attention to detail. You weren't satisfied until we were. We are very happy with the final outcome. Again, thank you all!"
"Thank you for your quick and professional response. We were impressed concerning the process to dry out our kitchen, especially while the hurricane was occuring during this time and your employees having to be shuffled."
"Excellent response to the problem!"
"The crew was and is physically and emotionally amazing! Wonderful crew to deal with, thank you! You are all appreciated!"
"Great workers, professional attitude and image, and courteous. Great job!"
"Thanks so much for a job well done!"
"Very professional and great!"
"Everyone did a great job and addressed all our concerns in a prompt and courteous manner."
"Thank you for all the help!"
"Very professional; helped eliminate some of our anxiety."
"No problems at all - Great job!"
"This is our second time we have used your company. Thanks for the good work and fast response."
"Very great and punctual service. Got it done quickly and that's all I could ask for. Thanks for the help!"
"Very well informed. If the answer wasn't known at the time, they got back to me very quickly with any answers and broke it down to where I can understand."
"Very happy with the job, yes I would recommend them to others."
"The work by the company was totally professional. I have verbally told my co-worker how satisfied I am with the workmanship and results."
~Charles E. Pimble
"This was a totally professional team, very thorough in all that was done. Will highly recommend Showcase Restoration to my friend, job well done!"
"Workers were real professional and respectful."
"Considering this was the most horrific time in our lives, Showcase stepped in and made us feel secure and so much better. A+ Professional!"
"Very pleased with services received!"
"Each member of the staff was wonderful. All questions were fielded promptly. Great work!"
"Did an excellent job. Very Professional."
"I was impressed by the overall job done for me. Very professional and punctual. Their reaction on the day of the damaged room was very quick and efficient. I appreciate the whole crew."
"I would recommend Showcase to my friends. The guy that cleaned the carpet did an excellent job. Everyone was very professional, good company!"
"Corrie and Preston were an absolute delight to work with and were very helpful in such a stressful situation."
"Tenants are pleased, owners are pleased. Thank you!"
"Great job, no complaints!"
"I personally enjoyed business with Ernie. He was very professional and a man of his word. I highly recommend him for a reference."
"I appreciate the helpfulness!"
"Great people, great work! I couldn't ask for an easier or well done process/job."
"House looks great! Thank you!"
"Everything was perfect!"
"Repaired all the damage from a broken water pipe, replaced carpet and tile insulation.
I was away from home when a hot water pipe broke in the master bathroom. There was water damage in bathroom, dressing room and bedroom. The plumber recommended Showcase Restoration; they came with fans and dehumidifiers which they placed not only in the damaged area, but underneath the damaged area because the wood and insulation was soaked. Showcase was here every day on time. Preston, Ben, Mark, Rick, Josh, Solo and Wayne (Wayne is the owner of the company even came Saturday and Sunday dressed for church to see how the damage was drying. I told them I was having company on the 16th and they said they would have the job done by the 15th, and they did as promised. Even though Solo had worked all day in the heat replacing insulation, he stayed until 8:00 P.M. to help lay the carpet and move furniture. The whole company went above and beyond. They were all kind, understanding, polite and punctual. I highly recommend Showcase Restoration!!!
"The inside of my house was covered with sawdust after we had our hardwood floors sanded, and we hired them to do a deep cleaning. This included cleaning the walls, the floors, the windows and every piece of furniture. They did an excellent job, and the house looked great after they finished."
"Late Saturday night a pipe leading to a 50 gallon hot water heater in my attic bursts. This allowed water to leak through the insulation in the attic and penetrate the ceiling in the master bedroom as well as an adjacent hall and cedar closet. I did not discover the leak for several hours and by that time water was standing in the hall, streaming down the walls in the master bedroom and the closet. I called a friend who climbed into the attic and shut off the water. We cleaned up most of the water but the wood floors began to buckle. On Monday morning I contacted my insurance company and they told me I would be contacted by damage response team. Within an hour I was not only contacted by Showcase Restoration, but they had people on the way from their office which was over an hour away. Two trucks arrived and the area of damage was evaluated and equipment was placed in the attic, crawl space under the house and in the bedroom, closet and hall. The moisture in those areas was monitored and registered 100%. For the next four days the equipment dried the area out and every day the moisture was measured until it was reduced to fewer than 4%. During the entire time I was informed of the process and advised concerning which service people would be working on the property. On the fourth day all of the equipment was removed and the floors had laid back down. There will be painting ,dry wall and other damages to be repaired but I feel satisfied that the area is dry.
Showcase Restoration did a beautiful job of drying out my home after water damage from a leak due to a burst pipe leading to a hot water heater. The people who installed the drying equipment were polite, on time and very careful of my furniture, rugs and home generally. They removed all debris and worked under extreme conditions, in an attic with an outside temperature of over 95 degrees. I was pleased with the information provided concerning the process and the time spent to be sure I understood every phase of the clean up.
"This is my second time using Showcase and they were excellent! Structural support compromised during the installation of plumbing during initial construction (in the crawl space), which lead to slight sagging and eventually stand-up shower cracking = water damage! The sub-contractors used to fix the structural damage and repair the water damage were professional and efficient, thus making our lives easier with a deployment pending!
Both projects went smoothly and project manager was great with coordination, quality assurance, etc.
"Our home was damaged by a flood and our insurance hired this contractor to take care of the remodeling of our home.
My experience with Showcase DKI was overall good. For the most part, the people he brought in to do the work were good. They seem to be responsive to our needs and were able to get our home finished in a timely manner. The insurance took care of the cost of the remodeling, so we do not know the cost of the service they provided. If we have the need, we would consider using this company again.